AI Voice Concierge, Built for Business

Never miss a call.
Never miss a patient. Never miss a lead.

Sublime AI deploys a custom voice concierge that answers every call simultaneously, books appointments, handles FAQs, and routes the right conversations to your team, around the clock, in any language.

How it works

From first ring to handled, automatically.

Your AI concierge manages the full front-desk conversation, every call, at the same time, so your team can focus on the work that actually needs them.

01

Every call answered, instantly

Your AI concierge picks up every call at the same time, whether one comes in or twenty. No hold music. No voicemail. No missed opportunities after hours or during a packed waiting room.

02

The AI handles it completely

Books appointments, answers FAQs, routes calls to the right person, qualifies new inquiries, and captures every detail. Multilingual. Fully scripted to your practice or business.

03

Your team gets the summary

After every call, your team receives a clean summary of what was discussed, what was booked, and anything needing follow-up. Nothing falls through. Nothing gets forgotten.

Three tiers. One decision.

All prices are starting at. The scope of your build determines the final investment. We scope that together.

Starter
AI Voice Front Desk
The AI concierge that never misses a call. Ideal for a single location with steady inbound volume.
Starting at $1,500 setup
$497 / month
1,500 min included
  • Unlimited simultaneous calls, 24/7
  • After-hours and overflow fully covered
  • Smart routing to the right person or department
  • FAQ answers: hours, services, location, insurance
  • Appointment booking and requests
  • Caller summaries delivered to your team
  • Multilingual
  • Monthly hosting, monitoring, and tuning
  • Lead and web-inquiry follow-up
  • Recall and recare automation
  • Reporting dashboard
Get started
Dominate
Total Market Ownership
Multi-location scale, website, full GBP management, and custom automations built to your exact workflows.
Starting at $10,000 setup
$2,500 / month
8,000 min included
  • Everything in Growth
  • Multi-location support
  • Website included, AI concierge embedded
  • Google Business Profile setup + full management
  • Custom AI automations built to your workflows
  • Priority SLA and dedicated support
  • Quarterly strategy and optimization reviews
Let's scope it

Overage above your included minutes bills at $0.30/min. Per-client alerts are set so nothing surprises you.
Healthcare, legal, and other regulated practices: compliance is built into every engagement. See how.

Included in Dominate. Available to attach to any tier.

🌐
Website
New build or rebuild with your AI concierge embedded by default. Optional monthly care plan covers hosting, updates, and monitoring.
Starting at $1,500 one-time · $75/mo care plan (optional)
📍
Google Business Profile
Claim, verify, and fully optimize your listing. Optional ongoing management with automated weekly posts, review monitoring, and local rank tracking.
Starting at $500/location setup · $200/mo management

California's standard is the floor,
not the ceiling.

Most AI vendors build to HIPAA because that's the federal name everyone knows. California stacks three more layers on top, and each one carries a private right of action, meaning patients and clients can sue directly without waiting on a regulator. Sublime AI built to California's bar first. HIPAA compliance follows automatically.

🔗
Full BAA chain
Every vendor in our voice stack sits under a signed Business Associate Agreement. One BAA covers voice, telephony, recording, and the AI layer. No gaps in the chain.
🎙️
Consent, handled
Every call receives a clear AI and recording disclosure before any sensitive information is discussed. Covers California's two-party consent rule and bot-disclosure law, without friction.
⏱️
Built to California's breach clock
California's new 30-day patient notification deadline (effective Jan 1, 2026) is tighter than the federal standard. Our internal escalation protocol is built to hit it.
🗂️
Clean data boundaries
A hard line between protected health information and operational or marketing data. PHI transits through our system. It does not pool in it.
📄

All of this is documented. Data flow maps, the full BAA chain, consent scripts, and a breach-response runbook are part of every regulated-vertical engagement. We're happy to walk your team or counsel through it whenever it's useful. If you'd rather start with the call, that works too.

Let's scope your build.

Fifteen minutes is enough to understand where your front desk is leaking time and money, and what an AI concierge would actually look like for your practice or business. No pressure. No pitch. Just clarity.

Book a Discovery Call